Readers Questions – Removing programs and Transferring Files


Once again I’ll take the take out this week to help out with any problems that my readers have been experiencing.

Can you please help me with the following; I tried the free AOL Internet trial but decided not to proceed – How can I now go about getting rid of their logo from the tool bar of my computer?

I find your column in the Herald Express great.

Eileen Woodroffe, via E-mail.

As with all unwanted programs, they should be removed from the ‘Add/Remove Programs’ utility that ensures that all associated files and icons should be deleted in the correct manner.Many people still feel the need to just delete the program folder itself from Windows Explorer and this can lead to problems as many parts of Windows will still try to reference back to files you’ve just manually deleted.To enter the ‘Add/Remove Programs’ first click on ‘Start’, ‘Settings’, ‘Control Panel’ and then ‘Add/Remove Programs’ where you can now select to remove AOL from your machine.

Once you’ve used the Add/Remove Programs wizard you can then clear up any files that may remain such as the odd icon here and there by simply right clicking on it and selecting ‘delete’.

Always ensure that you use the Add Remove Programs box as just removing the icon itself would keep the program in question still on your hard drive and therefore taking up valuable disk space.

Thank you so much for the interesting and informative column you write each week in the Herald Express as it is the first page I turn to each Saturday.I particularly liked your comment on BT; perhaps it will detonate a change for the better?

There may be other readers like my friend in Derbyshire, who has always used PageMaker 5 on an Abacus a 286 with Windows 3.11 and has a vast quantity of stored information on this equipment.He has now bought a Duron 1.1GHZ, 128 MB ram, 20GB Hard Drive, 32 Mb graphics, 56k V90 modem, 17″ colour monitor, 52xCD-rom drive, floppy drive, keyboard, mouse, speakers with Windows 98SE which he got assembled with all new parts for £352.This surely has to be the bargain of the year?

But the main problem is the transfer of all the information from the Abacus to the Duron. This must be a great worry for anyone thinking of upgrading especially people such as my friend who have such a great leap to jump. Any reassuring comments on upgrading would indeed be interesting.
Elsie van der Steen, via E-mail.


Having never been a user of PageMaker I’m unsure of the ins and outs of the situation but as far as I’m concerned your friend should just be able to install PageMaker on his current machine (perhaps upgrading the version he uses in the process) and then copy over all his old files which can be done in a number of ways.

Simplest would be floppy disk although if he has a large number of files this would be unsuitable. Instead he could try connecting via a program such as PCSync (www.laplink.com) as this will include a serial cable to connect the two PC’s together directly – Such a product would cost around £50 or so from an online retailer such as Dabs (www.dabs.com), then simply install PCSync on both machines and copy the files across the cable.In your friends particular case he’d have to get hold of an earlier version or an early version of Laplink as the current release only supports Windows 95 and above and I’m sure you could acquire a DOS version for next to nothing.

In the case of most computers you could always take the hard disk out of the old computer and put it in the new one in order to copy over all the old files that you need into the new machine.There are a dozen other ways of achieving the same result but I think your friend will find a suitable solution from the list above.

About the Author – Chris Holgate works for Refresh Cartridges who supply a wide range of printer cartridges at the UK’s lowest prices.

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