Monthly Archives: January 2002

Product Review; Norton Internet Security

Once again I’m going to feature a program that is designed to make your computer safer to use on the Internet; Norton Internet Security.This time however I’m going to focus on the threat of hackers from over the Internet as opposed to censorship of inappropriate material and the infection caused by viruses.

Before I start this article, just entertain me and take a quick trip to and click on the link for ‘Shields Up’ at the bottom of the page.This website will probe your computer, much in the same way a hacker would do to determine whether or not you are currently safe from intrusion and consequently what the site would be able to do or see on your computer if it was inclined to do so.An alternative site does much the same job, if you need a second … Read the rest

Genuine Tech Support Calls.

We’ll take the week off from learning this week for a little bit of light humour.I know that many of you feel that your computer skills are maybe a little to be desired, I’m sure you’ll all cringe at some of the stupid calls that have been made to technical support departments over the years!All these calls are absolutely true although somewhat dated as the first time I compiled this list was for a Commodore 64 publication I edited roughly 6 years ago.

An AST customer was asked to send a copy of her defective diskettes. A few days later a letter arrived from the customer along with an actual photocopy of the disks.

Compaq is considering changing the command “Press Any Key” because of the flood of calls asking where the “Any” key is.

Another AST technical support technician had Read the rest

Keeping your computer up to date

Once you’ve worked with computers for even a moderate amount of time, there’s one thing that you’ll notice time and time again - Software never works correctly the first around.If you were to buy a car from Audi, you wouldn’t expect to have to take it back to the garage every couple of months to have it updated for numerous glitches, for example to stop a bug that makes the car become unstable when used in conjunction with a certain type of stereo.Computers are a different kettle of fish however.

A typical version of Microsoft Windows when it is released contains tens of thousands of bugs, some of which they know about and some of which they are yet to discover.If they were to wait until every last one had been rectified then we’d be waiting for an eternity for the … Read the rest

Choosing the right ISP

One thing that I have never ceased to be amazed at is the way many computer users make purchases that are completely unsuited to their needs.I have seen small businesses purchase expensive digital processing equipment to take one photo a month, elderly people that buy the fastest computer on the market to word process and fathers that buy their kids the slowest of computers to play high demand games on.

One of the most common stumbling blocks seems to be those who pay £14.99 to an ISP (Internet Service Provider) that they use for half an hour a week.To me this seems like a waste – If you think about it in relation to real life; would you go and buy a Merc for your weekly trip to the shops?

The first step to finding which ISP is must suitable for … Read the rest

Readers Questions Part 7

With the number of e-mails I have received off of readers this week, I think that it won’t be too long before I have to have an article dedicated every week just to answer all your questions, please keep them coming in and I’ll do my best to reply to them all either personally or in Click weekly.

Could you please tell me how to delete all traces of internet sites visited?I have used the usual methods but cookies and index.dat files seem impossible to delete, are these vital files, or is there a method of deleting them.Is there a powerful program you would recommend for the above functions?Thanks in advance.

Adrian Knott, via E-mail

Most new versions of Internet Explorer come with the option to actually delete the cookie files, which can be reached by going to ‘Tools’ and ‘Internet Read the rest

ISDN Lines

For any of you that have been on the Internet recently, you may of noticed that it is seems surprisingly slow.You’d have thought that in the 21st Century, when our computers are now thousands of times faster than they were only 15 years ago that we’d have come up with something far more inventive than the sluggish 56k modem to connect to the Internet with.

You see, even though adverts for processors such as the Pentium 4 make claims that the Internet will be faster than ever before if you buy their product, this idea falls down quite quickly when you consider that your speed to the Internet will still be stuck at the incredibly low speed of your modem.

There are several alternatives to this speed restriction which are slowly becoming available and it’s these which I plan to … Read the rest